Privacy Policy

Effective Date:

September, 6, 2024

S & S Roofing, Inc. ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights in relation to this information.

1. Information We Collect

We may collect personal information from you in various ways, including:

Contact Information:Name, address, email address, phone number.Payment Information:Credit/debit card details, billing address (for payment processing purposes).Project Details:Information related to your roofing project, including the property address and specifics of the services requested.Communication Records:Correspondence, inquiries, or customer service communications via phone, email, or website. Website Usage Data:Information about how you interact with our website, including IP addresses, browser type, and browsing behavior.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Service Delivery:To provide roofing services, estimates, and customer support.Communication:To contact you regarding appointments, service updates, promotions, and offers that may interest you. Billing and Payments:To process payments for services and send invoices or receipts. Website Improvement:To analyze website performance and improve user experience.Legal Compliance:To comply with legal obligations, such as tax regulations or government reporting.

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers:We may share your information with third-party vendors who assist us in delivering services (e.g., payment processors, IT support).Legal Obligations:If required by law, regulation, or legal process (e.g., court orders), we may disclose your information to relevant authorities. Business Transactions:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

4. Data Security

We are committed to protecting your personal information. We use a variety of security measures, including encryption, secure networks, and restricted access, to safeguard your information from unauthorized access, disclosure, or misuse.

5. Your Rights

You have certain rights regarding your personal information, including:

Access:You may request access to the personal information we hold about you.Correction:You can request that we correct any inaccuracies in your personal information.Deletion:You may request that we delete your personal information, subject to certain legal and contractual obligations.Opt-Out:You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can adjust your browser settings to refuse cookies, but this may limit some website functionalities.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised policy will include the effective date of the changes.